Refund Policy
Returns Procedure
We may accept returns of goods without incurring a restocking fee if the item(s) meet all the following criteria:
The product has not been opened
The product is not in large quantity (greater than 3 units)
The product value is less than $1,000
The product is returned within 5 business days of purchase
All non-faulty returns (even those within the above criteria) are subject to Gaming Desktop inspection & final approval.
We do not accept return on the special promotion items
We Do not accept change of mind return
The final credit or refund provided will be based on the lesser value of either the original purchase price or current selling price.
Any product with subscription or licensed can not be returned or refund back Â
We do not accept any change of mind / non-faulty returns of any opened and used products that may breach the health & safety regulations such as headsets, ear pieces, chairs and headphones.
We aim to provide replacements for products whenever feasible, if you would prefer a store credit or refund please make sure to request this when filling out the return application form.
Please note, we are not able to provide immediate replacements or refunds on all products - many products need to undergo assessment and repair under warranty.
We may accept returns of goods without incurring a restocking fee if the item(s) meet all the following criteria:
The product has not been opened
The product is not in large quantity (greater than 3 units)
The product value is less than $1,000
The product is returned within 5 business days of purchase
All non-faulty returns (even those within the above criteria) are subject to Gaming Desktop inspection & final approval.
We do not accept return on the special promotion items
We Do not accept change of mind return
The final credit or refund provided will be based on the lesser value of either the original purchase price or current selling price.
Any product with subscription or licensed can not be returned or refund back Â
We do not accept any change of mind / non-faulty returns of any opened and used products that may breach the health & safety regulations such as headsets, ear pieces, chairs and headphones.
We aim to provide replacements for products whenever feasible, if you would prefer a store credit or refund please make sure to request this when filling out the return application form.
Please note, we are not able to provide immediate replacements or refunds on all products - many products need to undergo assessment and repair under warranty.